Immigrants in a Digital Nation

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I have an abiding interest in a question that is on the mind of every parent able to afford today's marvels of networking, the mobile phone and personal computer.  What impact is all of the Facebooking, Twittering, texting and now Formspringing having on the development of the next generation?  (More on Formspring in a moment.)  In the last chapter of our book, Broadband Economies, I wrote about the tide of research in the Nineties on the psychological impact of Internet use.  "If we take this research at face value," I wrote, "the conclusion is clear.  The Web is a destroyer of social capital.  Power it up with broadband, and you have the makings of a virtual plague laying waste your community." 

Really?  I get impatient with claims that the moral universe is shredding because the kids do things differently than we did.  Human has been making this claim for about 10,000 years, and the moral universe appears to be holding its own.  All change brings negatives and positives.  Our current situation has negatives and positives - something we tend to forget in the face of change. When change does come, we usually focus on the negatives because we recognize them.  Our kids are head down with the smartphone, texting away and ignoring the world.  Obviously, a bad thing.  They are permanently plugged into video games or Facebook pages.  Clearly a waste of time and bringer of bad influences.  We don't see the positives because, in most cases, we don't have a mental framework for understanding them.

Three recent articles in The New York Times point to new research and our ongoing lack of real knowledge about the human-machine interface as it affects young people.  On May 5th, Tamar Lewin wrote about a new social networking site, Formspring.me.  ("Teenage Insults, Scrawled on Web, Not on Walls.")  Think of it as an anonymous Facebook.  Or as Lewin puts it, "It is the online version of the bathroom wall in school, the place to scrawl raw, anonymous gossip."  Kids register, then link it to their Facebook or Twitter account.  Anyone visiting their page can post anonymous comments and questions.  "Comments and questions go into a private mailbox, where the user can ignore, delete or answer them. Only the answered ones are posted publicly -- leading parents and guidance counselors to wonder why so many young people make public so many nasty comments about their looks, friends and sexual habits." 

Lewin interviewed Christine Ruth, a middle school counselor in Lindwood, New Jersey.  "I'd never heard of Formspring until yesterday, but when I started asking kids, every seventh and eighth grader I asked said they used it.  In seventh grade, especially, it's a lot of 'Everyone knows you're a slut,' or 'You're ugly.' It seems like even when it's inappropriate and vicious, the kids want the attention, so they post it. And who knows what they're getting that's so devastating that they don't post it?" 

Okay, raise your hand if you think that's bad.  Me, too. 

A May 2nd article by Hilary Stout cited research from the Pew Research Center, which ICF is presenting with a Founders Award on May 21.  ("Antisocial Networking?"  It found that half of American teenagers send 50 or more text messages a day, while one-third send more than 100 a day.  Fifty-four percent said they text their friends once a day but only 33% said they talk to their friends face-to-face on a daily basis.  According to the Kaiser Family Foundation, Americans between the ages of 8 and 18 spend an average of 7.5 hours daily using some sort of electronic device. 

What does it all mean?  Is the ease of electronic communication making young people less interested in face-to-face communication with their friends?  Psychologists are worried, because close childhood relationships help lay the groundwork for healthy adult relationships.  (Heck, I have wanted to throw away my wife's BlackBerry more than once in the past couple of months, and we've been married for three decades.)  One neuroscientist, Gary Small, came up with a term for these kids who have grown up using computers and mobile phones: "digital natives."  He argues that the new natives of the 21st Century are great with technology but weak on face-to-face human contact.  

One parent quoted in the article, Beth Cafferty, who is also a teacher, disagreed.  She said that the hundreds of texts her 15-year-old daughter sends each day are good.  "I actually think they're closer because they're more in contact with each other - anything that comes to my mind, I'm going to text you right away." 

We just don't know.  The other thing we always forget about change: it is a learning process.  Writing in today's Times, Laura Holson reported on the coming-of-age of 21-year-old Min Liu, who has suddenly realized that stuff posted on her Facebook page could be seen by people from whom she hopes to get a job.  ("Tell-All Generation Learns to Keep Things Offline.")  She is busy removing photos and posts and asking her friends to do the same.  More than half of young adults surveyed by the University of Berkley in April said that they were more concerned about online privacy than they were five years ago.  As they come to grips with the positives and negatives of their digital identities, young people are adapting.  They are carefully controlling who sees what, and feeling every more mistrustful of the Facebooks of the world, whose carelessness with their private information keeps making headlines. 

Even Formspring may find its moment in the spotlight to be short-lived.  A 14-year-old interviewed by the Times' Lewin reported ""We all got Formspring about two months ago, when it began showing in people's Facebook status.  It's actually gone down a little bit in the past few weeks, at least in my grade, because a lot of people realized it wasn't a good thing, that people were getting hurt, or posting awful comments."  The young, massive online audience can make you a star in minutes but they can also relegate you to the rubbish heap just as fast.

I have an abiding interest in this topic because the answers really matter.  I instinctively believe that the culture of use being forged by today's digital natives will be a net positive once we integrate it properly into our lives.  But gut feel is not the same as knowledge.  I am an immigrant in the digital nation, not a native.  You probably are, too.  We both have to keep in mind just how little we really know. 

Photo credit: John Shumaker, 17, on Facebook at his home in Lafayette, Calif. Peter DaSilva for The New York Times

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